Myth-busters & Safety Tips on Public Transit
If you haven't been on public transit in a while, it can be a little intimidating. Of course, that's true for almost any new activity, so the best way to allay your concerns is to get reacquainted with TransLink! Below are some myth-busters to help you understand some of the more common misconceptions, along with tips on safety & etiquette to ensure you have a safe and enjoyable journey.
you’ll find that most drivers are extremely friendly and approachable.
Myth: I'm going to lose my balance on the bus and get hurt.
Fact: Most drivers are extremely observant and will "kneel" the entrance for people with mobility issues, or even extend the ramp. If it looks like you're unsteady on your feet, they'll also probably wait for you to take a seat before leaving, but you can always ask that they wait, just to be sure.
Myth: It's just too complicated and confusing. I'd like to take public transit, but no one will teach me.
Fact: TransLink has an entire department devoted to teaching people like you how to use public transit! Contact their Access Transit Department to get support ranging from group orientation sessions to one-on-one training. They'll ensure you're comfortable and confident before starting out on your own.
Myth: Drivers hate it when people talk to them and get grumpy with special requests.
Fact: While it's not safe for drivers to carry on entire conversations while driving, you'll find that most drivers are extremely friendly and approachable. And all will welcome any requests to call out a specific stop, so don't hesitate to ask. Just be mindful if there are a lot of people waiting in line behind you, or if the driver is just about to pull out from the curb. Safety first!
Myth: SkyTrain stations are dangerous.
Fact: Actually, in 2009, SkyTrain won the Lieutenant Governor's Award for Public Safety - BC's highest safety honour. You can rest easy knowing SkyTrain vehicles and stations are monitored and managed during all hours of operation, including a substantial team of Transit Police. Other safety features include on-train passenger silent alarms (the yellow trip above every window); on-train speakerphones; in-station designated waiting areas (with enhanced lighting, red emergency phones, and monitored by cameras); in-station emergency cabinets; and closed-circuit TV monitors on platforms, elevators, escalators and ticket concourse areas.
Safety & Etiquette Tips
- If you're unsteady on your feet, use one of the courtesy seats and don't be afraid to ask someone for a seat if you think they're more mobile. These are reserved for those with disabilities or for seniors.
- Make sure you know where you're going and ask for help if you're unsure. Schedules are updated every three months and are often available aboard the bus (just ask the driver!) and always available at your local public library (and online!).
- Before boarding, wait to the side until people disembarking have done so.
- When possible, avoid travelling during the busiest times: during rush hour and special events (such as the PNE). Try adjusting your route and your time if it's convenient. Usually 10 a.m. - 2 p.m. is a good window to be on transit.
- Have your bus fare ready before you board, or better yet, keep prepaid fare cards or faresaver tickets on hand.
- Watch for slippery floors when it's raining. If you're unsteady, ask the driver to wait until you've found a seat before pulling away.
Do you have a story to share about safety or etiquette experiences on transit? Leave a comment below for other seniors to learn more about transit.