Rules of Engagement
We highly encourage you to engage with us online, and we welcome the diverse range of opinions that you have to share.
That being said, we've got a few ground rules to keep the conversation running smoothly and to ensure a positive experience for all TravelSmart members.
Everyone participating on the TravelSmart.ca page is expected to follow these rules, which are:
Play nicely
A good conversation requires participants who are considerate with one another. So please be polite and treat everyone who you refer to with respect, including TravelSmart, its family of companies, and its staff. We won't tolerate attacks, and we'll definitely remove any content that advocates or encourages expressions of violence, bigotry, racism, or hatred.
Keep it clean
Keep your posts free of profanity and obscenity. All kinds of people come to this page, and we want everyone to feel comfortable reading or participating in the discussion.
Be constructive
A spoonful of sugar helps the medicine go down. Please try to focus on what we can do to help you with TravelSmart options, instead of simply taking out your frustrations on us!
Don't misinform or mislead
We'll remove any comments that make obviously false or unsubstantiated allegations.
No marketing
TravelSmart.ca isn't the place to market your business or sell your services. But we don't want to discourage you if there's a way to work together in a common goal. If you have an idea or feel there's a good fit, please feel free to contact sarah@travelsmart.ca
Don't spam
We want to entertain all legitimate comments, but we don't want anyone to overwhelm the conversation by hammering us with repeat messages or dragging topics completely off-course. So, we'll remove any instances of spamming: specifically, comments that don't fit the topic of the post, excessive commenting (commenting multiple times in succession within the same post), or cross-posting (providing the same comment in multiple posts).
Don't break the law
Illegal content or behaviour is not allowed on TravelSmart.ca. Don't link or post any copyrighted or pornographic material, and don't engage in behaviours like harassment, impersonation, intimidation, or abuse. TravelSmart is not responsible for any use of material posted by users.
The last resort
We don't really want to have to do this, but at our team's sole discretion, TravelSmart will warn, suspend, and if necessary permanently ban commenters that continue to ignore, flaunt or disregard these guidelines.
Remember...
Remember, comments, e-mails, tweets and the like will be responded to during normal business hours (around 8:30 a.m. to 4:30 p.m. Monday to Friday). That is, unless the mood catches us and we happen to hop on the interwebs to join in on the chit-chat!